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Employment verification

If you need proof of employment or income from financial institutions and other agencies, Columbia offers The Work Number, a convenient 24-hour service that protects your privacy while maintaining control over the information shared.

The work number

Phone: 1-800-367-5690
Website: theworknumber.com
Columbia University Employer Code: 12529

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The serial number overview

The job number is an automated service that protects your personal data during the verification process. Columbia employees have 24 hours a day, seven days a week access to information for leasing agencies, lenders, prospective employers, social services, and any other person or organization requiring employment or income verification.

The job number provides the body requesting the evidence (the test center) with the following information:

  • Your name
  • Your social security number
  • Your last entry or exit date (if no longer employed)
  • Your total time at Columbia University
  • Your current or last job title
  • Your current annual income and optionally your income for the last two years (only if you have specified a salary key)
  • A reference number

Customer service

For assistance or questions about The Work Number, contact the Customer Service Department at 1-800-367-2884 or visit the online frequently asked Questions .

How to present a proof of employment

Provide the following information to the entity requesting proof of employment (the inspection agency):

  • Your social security number
  • Business phone number: 1-800-367-5690
  • Die Work Number-Website: theworknumber.com
  • Columbia University Employer Code: 12529

How to create a proof of income

To share income information, you must first create a unique authorization number called a called Salary key , with the serial number. A salary key is a 6-digit number that expires after 30 days and can only be used once by the verifying body (the examiner).

After the salary key has been created, you can give the company or auditor access to your income information.

If the auditor finds a salary gap, it is a good idea to contact The Work Number. You cannot access your own salary information.

How to create a salary key online:

  1. Log in to The Work Number via MyColumbia with your UNI and password
  2. On the left side of the Faculty & Staff tab, click Verify Your Employment at Columbia.
  3. Select 'Employment / Proof of income' in the main menu and then click on 'Instructions for proof of income'
  4. A salary key is generated automatically. You can then print out the pay key number or email it to yourself with instructions on how to provide the examiner

To create a salary key over the phone:

  • Call 800-367-2884
  • You will need to enter the following information by following the phone prompts:
    • Columbia University Employer Code: 12529
    • Your CU employee ID number. You can find this at the top of your pay slip.
    • Your PIN; The first time you access The Work Number, use the last four digits of your social security number and the four-digit year of birth as the default PIN. Example: For a person whose last four digits are 0000 and who was born in 1889, the default PIN is 00001889
    • You will be prompted to change your PIN immediately. Please make a note of your new PIN afterwards so that you can use it in the future
    • Follow the instructions to create your salary key
    • Make a note of the wage key so you can provide it to the person who needs to verify your income and employment

How to provide proof of employment and income

After you have created a salary key, give the requesting body the evidence (the examiner) the following information:

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  • Your social security number
  • Business phone number: 1-800-367-5690
  • Die Work Number-Website: theworknumber.com
  • Columbia University Employer Code: 12529
  • The salary key

For former employees

If your employment with Columbia ended within the last three calendar years, you can use the employment number to review employment history.

If it was more than three years , contact the Human Resources Service Center.

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