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LionMail Mobile and Email Client Setup

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LionMail is Columbia's state-of-the-art email, contact and calendar system operated by Google. It provides a safe and convenient way to send and receive email from anywhere using just a web browser such as Chrome, Firefox, Internet Explorer, or Safari. The supported browsers are the current and previous versions of your preferred browser.

Please remember that the Gmail web interface is the only CUIT fully supported method of reading LionMail.

All Columbia University Morningside students, faculty, and staff have LionMail, although some administrative departments have chosen to use Outlook Exchange. CUMC students, faculty and staff use the CUMC-E-Mail-System . CUMC partners do not use LionMail.

similar links

Sign in to LionMail Getting started with LionMail LionMail FAQ LionMail Drive LionMail Calendar LionMail Accessibility Google Apps on LionMail Outlook Exchange Instructions and FAQ

LionMail setup for your mobile phone / tablet

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LionMail: Configure your iPhone

LionMail from your iPhone browser (quick access):

You can follow the steps below to add LionMail to your iPhone, but remember that you can always access LionMail on the web from any browser, including your mobile device, without any configuration:

  1. Open the browser on your iPhone and enter the following url: lionmail.columbia.edu
  2. Log in to your LionMail account with your UNI and your password

Add LionMail as an email account on your iPhone (iOS 14.x)

Updated December 4, 2020

1. Open the the settings Application on the home screen of your phone.

2. Choose E-mail .

3. Choose Add account .

4. Choose Google .

5. A pop-up window appears: '' Settings' I would like to use 'google.com' to log in ''. Choose Continue .

6. Enter your email address in the form UNI@columbia.edu and select Next .

7. The blue Columbia login screen will appear. Close the orange cookies disclaimer below. Enter your UNI (without @ columbia.edu) and your password and choose Registration .

8. You will be taken to the Duo Multifactor Authentication screen. Choose your preferred authentication method and confirm.

9. After confirmation, you will be taken to the Gmail sync screen. Uncheck any options you don't want synced on your iPhone and select to save .

LionMail: Configure your iPad

LionMail from your iPad browser (quick access):

You can follow the steps below to add LionMail to your iPhone Mail app, but remember that you can always access LionMail on the web from any browser, including your mobile device, without configuration, by simply:

  1. Open the browser on your iPhone or iPad and enter the following URL: lionmail.columbia.edu
  2. Log in to your LionMail account with your UNI and your password.

Adding LionMail as an email account on your iPad (iOS 10.x):

1. Open the the settings Application on the home screen of your tablet.

2. Click on E-mail in the left window and then click Add account in the right window.

3. Click on the Google Mail-Option.

4. Enter your email address in the form uni@columbia.edu and click on Next.

5. Enter your UNI and UNI password and click on Next.

6. Select the options for the applications that you want to synchronize and click To save.

LionMail: Set send as and calendar on iPhones and iPads

iPads / iPhone clients can access a variety of useful settings through a web-based configuration screen.

  1. Make sure LionMail is set up on your iPhone.
  2. Sign out of all Gmail accounts on your iPhone, including any personal Gmail accounts, YouTube, Chrome, or other Gmail accounts.
  3. Use Safari on your iPhone to log into LionMail by visiting lionmail.columbia.edu.
  4. Go to the same browser page m.google.com/sync/settings .
  5. When you see a screen with information about the last sync, tap the top rectangle.
  6. Select the device that you want to configure here.

Available options

  • Enable Send Mail As for this device: This allows you to send emails from your ActiveSync device using a Send-As address that is active in your LionMail web interface (e.g. your personalized email alias). This setting replaces the email address you use to log into your LionMail account.
  • Activate Delete E-Mail as Recycle Bin for this device: This option moves deleted messages to the trash instead of archiving the message.
  • My calendars and shared calendars: These options allow you to choose which calendars are shown on your mobile device.

LionMail: Configure your Android (6.x) device

1. On the home screen, select the Google Symbol.

2. Click on Google Mail .

3. Click on I HAVE IT .

4. Click on Add an email address.

5. Click on Google Possibility.

6. Enter your UNI@columbia.edu and click on NEXT.

7. Click on ACCEPT on the following screen.

8. Enter your UNI and UNI passwords and click on REGISTRATION.

9. Select whether you want to automatically back up your device data and click on NEXT .

10. The following screen will appear indicating that the setup is complete:

LionMail: Configure your Blackberry (Android 6.x)

1. On the home screen, tap the Google folder

2. Click on Google Mail

3. Click on I HAVE IT and or SKIP

4. Click on Add an email address

5. Click on Google and click NEXT

6. Enter your UNI@columbia.edu and click on NEXT

7. Click on ACCEPT on the following screen

8. Enter your UNI (without @ columbia.edu) and your UNI password and click on REGISTRATION

9. You may briefly see the following screen

10. Switch the automatic backup on or off depending on your choice and click on NEXT

11. A final screen will appear showing your first name, last name and email address. This indicates that the setup was successful. click BRING ME TO GMAIL to view your Lionmail mailbox.

Translate actions for LionMail via ActiveSync, Apple Mail, Outlook, Thunderbird or Blackberry

The standard user experience in LionMail when accessing via ActiveSync (iPad / iPhone) or IMAP (Thunderbird, Apple Mail, Outlook or Blackberry) is different than when accessing LionMail via the Gmail web app. The following table provides a comparison of how actions in your device or software affect your LionMail account.

Action on software or device
Mark the message
Result in LionMail on the web
Apply an asterisk to the message
Action on software or device
Move a message to a folder
Result in LionMail on the web
Apply a label to the message
Action on software or device
Move a message to a folder within a folder *
Result in LionMail on the web
Applying a label that shows the folder hierarchy ('MainFolder / SubFolder') *
Action on software or device
Create a folder
Result in LionMail on the web
Create a label
Action on software or device
Move a message to [Gmail] / Spam
Result in LionMail on the web
Report message as spam
Action on software or device
Move a message to [Gmail] / Trash
Result in LionMail on the web
Move a message to the trash
Action on software or device
Send a message
Result in LionMail on the web
Save the message in sent email
Action on software or device
Delete message in inbox **
Result in LionMail on the web
Remove message from inbox **
Action on software or device
Delete a message from a folder **
Result in LionMail on the web
Remove this label from the message **
Action on software or device
Delete message from [Gmail] / Spam or [Gmail] / Trash
Result in LionMail on the web
Permanently delete the message
Action on software or device ',' class ': [' row_0 ',' col_0 ']}, {' data ':'

Result in LionMail on the web ',' class ': [' row_0 ',' col_1 ']}]' rows = '[[{' data ':'

Mark message ',' class ': [' row_1 ',' col_0 ']}, {' data ':'

Applying an asterisk to the message ',' class ': [' row_1 ',' col_1 ']}], [{' data ':'

Move a message to a folder ',' class ': [' row_2 ',' col_0 ']}, {' data ':'

Applying a label to the message ',' class ': [' row_2 ',' col_1 ']}], [{' data ':'

Moving a message to a folder within a folder * ',' class ': [' row_3 ',' col_0 ']}, {' data ':'

Applying a label with the folder hierarchy ('MainFolder / SubFolder') * ',' class ': [' row_3 ',' col_1 ']}], [{' data ':'

Create folder ',' class ': [' row_4 ',' col_0 ']}, {' data ':'

Create label ',' class ': [' row_4 ',' col_1 ']}], [{' data ':'

Move a message to [Gmail] / Spam ',' class ': [' row_5 ',' col_0 ']}, {' data ':'

Report message as spam ',' class ': [' row_5 ',' col_1 ']}], [{' data ':'

Move a message to [Gmail] / Trash ',' class ': [' row_6 ',' col_0 ']}, {' data ':'

Move a message to the trash ',' class ': [' row_6 ',' col_1 ']}], [{' data ':'

Send message ',' class ': [' row_7 ',' col_0 ']}, {' data ':'

Save message in sent email ',' class ': [' row_7 ',' col_1 ']}], [{' data ':'

Delete message in inbox ** ',' class ': [' row_8 ',' col_0 ']}, {' data ':'

Remove message from inbox ** ',' class ': [' row_8 ',' col_1 ']}], [{' data ':'

Delete message from a folder ** ',' class ': [' row_9 ',' col_0 ']}, {' data ':'

Remove this label from the message ** ',' class ': [' row_9 ',' col_1 ']}], [{' data ':'

Delete a message from [Gmail] / Spam or [Gmail] / Trash ',' class ': [' row_10 ',' col_0 ']}, {' data ':'

Delete message permanently ',' class ': [' row_10 ',' col_1 ']}]]' sortable = '0' class = 'table-responsive hidden-xs'>

** You can change how deleting messages in your IMAP client affects LionMail.

  1. Go to Google Gear.
  2. Choose Mail settings.
  3. Click on Forwarding and POP / IMAP.
  4. Find the IMAP access area
  5. Choose Automatic deletion off - Wait for the client to update the server.
  6. You have two options:
    • If you want to move messages to the LionMail trash when you move a message to the trash in your IMAP client, select Move the message to the trash.
    • If you want to permanently delete messages in LionMail when you move a message to the trash in your IMAP client, select Immediately delete the message forever.

** If you are an iPhone / iPad user, you can also choose to move discarded messages to Deleted mailbox or Archive mailbox .

  1. to open the settings on your device's home screen.

  2. to open Mail, Contacts, Calendar.

  3. Select your IMAP account.

  4. to open Account.

  5. to open Advanced settings.

You have two options:

  • If you check Deleted mailbox , Your discarded messages are sent to the rubbish Folder in your LionMail and will be deleted after 30 days.
  • Verification Archive mailbox moves your discarded messages to Any post Folder in LionMail.

LionMail setup for your non-Gmail email client

An email client is a program that allows you to access and manage your email.
Please remember that the Gmail web interface is the only CUIT fully supported method of reading LionMail.
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Before setting up your email client (required)

Update your LionMail account settings in the Gmail web interface

You need to change two settings in LionMail's Gmail user interface so that you can use IMAP clients (such as Outlook, Apple Mail and Thunderbird) to read email in your LionMail account. IMAP (Internet Message Access Protocol) refers to a standard email protocol that stores email messages on an email server, but allows you to view and process the messages as if they were local to your computing device (s) saved.

1. Log into your LionMail account in Gmail and select your account profile (circle) in the upper right corner.

2. Choose Manage your Google account which will take you to a new browser window. Navigate to security on the left.

3. Under the security Section, scroll down to Less secure app access .

4. Make sure that the Allow less secure apps Setting is ON . This step is required to use Apple Mail, Thunderbird, and the latest versions of Outlook (2013 and newer) with LionMail.

5. Return to your LionMail account in Gmail. Select the gear in the upper right corner and select the settings .

6. Select the Forwarding and POP / IMAP tab , and in the third section select Activate: IMAP access . Choose save Changes at the bottom.

7. You can now set up your e-mail client. Please select your customer from the list below for step-by-step instructions.

Select your email client

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Apple-Mail

1. Open the Apple Mail application, select Google and click Continue

2. Enter UNI@columbia.edu and click on Next

3. Enter your UNI and password when prompted and click Registration

4. Select the Mac apps that you want to use with your Lionmail account

Microsoft Outlook 2019 for Windows

1. You must create a device password so that Outlook can access LionMail.

Your device password is generated randomly and cannot be retrieved. If you lose your device password, you will need to set a new device password and reconfigure all of your devices to use the new password. The same device password must be used on all of your devices and email clients.

Set (or reset) your device password

  • Log in to the LionMail device password portal with your UNI and password.
  • On the next screen, click that Create Taste.
  • You will get your device password on the following screen. Please remember that it is case-sensitive.

2. After you have set your LionMail device password and Updated your LionMail account settings , open Microsoft Outlook 2019 and click file in the menu. Next, choose The Info and click Add account.

3. Enter your Columbia LionMail email address ( UNI@columbia.edu ) and choose Expanded options . Next, check the box that says Let me set up my account manually .

4. Select as the account type IMAP .

5. Make sure the IMAP account settings match the following (some of the auto-filled information may not be correct), then select Next .

Incoming mail
Server: imap.gmail.com
Port: 993
Encryption method: SSL / TLS

Outgoing mail:
Server: smtp.gmail.com
Port: 465
Encryption method: SSL / TLS

6. Enter yours Device password (NOTE: This is not your UNI password) and select Connect .

Microsoft Outlook 2019 for Mac

1. After you Updated your LionMail account settings , open Outlook 2019 for Mac and click Settings from the Outlook menu.

2. Under personal settings , choose Content.

3. Choose Add an email account (or click on the + in the lower left corner).

4. Enter your Columbia LionMail email address ( UNI@columbia.edu ) and click Continue .

5. Im Set up your email Window, choose that No IMAP / POP? Link in the top right corner.

6. Select provider as the provider Google Mail.

7. Your standard web browser will now open. Enter your Columbia LionMail email address (UNI@columbia.edu) and choose Next. Then log in with your UNI and UNI password.

8. When prompted with Microsoft apps and services want to access your Google Account , choose enable .

Microsoft Outlook 2016 for Windows

1. You must create a device password so that Outlook can access LionMail.

Your device password is generated randomly and cannot be retrieved. If you lose your device password, you will need to set a new device password and reconfigure all of your devices to use the new password. The same device password must be used on all of your devices and email clients.

Set (or reset) your device password

  • Log in to the LionMail device password portal with your UNI and password.
  • On the next screen, click that Create Taste.
  • You will get your device password on the following screen. Please remember that it is case-sensitive.

2. After you have set your LionMail device password and Updated your LionMail account settings , open Microsoft Outlook, click file in the menu. Next, choose The Info and click Add account.

3. Click on Manual setup or additional server types (bottom left) and click Next.

4. Choose POP or IMAP and click Next.

5. Add the following information, then click More attitudes .

  • Your name - your full name
  • E-Mail-Addresse - UNI@columbia.edu
  • Account Typ -IMAP
  • Incoming mail server - imap.gmail.com
  • Postausgangsserver - smtp.gmail.com
  • password - Device password (Note: this is not your UNI password)

6. Click on Outgoing server Tab and check off My outgoing mail server (SMTP) requires authentication and choose the Use the same settings as my incoming mail server option. click OK .

7. Click on the Advanced Tab and change the following settings and click OK

  • Incoming server (IMAP) - 993
  • Use the following encrypted connection type - SSL
  • Postausgangsserver (SMTP) - 465
  • Use the following encrypted connection type - Auto

8. If configured correctly, you should see a window saying “Congratulations. All tests completed successfully. Click Close to continue. '

Microsoft Outlook 2016 for Mac

1. You must create a device password so that Outlook can access LionMail.

Your device password is generated randomly and cannot be retrieved. If you lose your device password, you will need to set a new device password and reconfigure all of your devices to use the new password. The same device password must be used on all of your devices and email clients.

Set (or reset) your device password

  • Log in to the LionMail device password portal with your UNI and password.
  • On the next screen, click that Create Taste.
  • You will get your device password on the following screen. Please remember that it is case-sensitive.

2. After you have set your LionMail device password and Updated your LionMail account settings , open Outlook 2016 for Mac and select Settings from the Outlook menu.

3. Click on Content

4. Choose Go to E-Mail

5. Enter your UNI@columbia.edu, Device password (Note: this is not your UNI password), UNI@columbia.edu again, IMAP, imap.gmail.com, smtp.gmail.com and check both boxes labeled 'Use SSL to connect'. Complete the setup by clicking on Add account .

Mozilla Thunderbird for Windows

Last updated: January 2021

Note: If you are using OAuth2 authentication, you do not need to use a device password. This was tested in Thunderbird version 78.6.0.

Some of these steps may differ from what you will learn if you are using an older version of Thunderbird. You can download the latest version on Mozilla's side .

1. Open Thunderbird and click the three horizontal lines in the upper right corner.

2. Choose New , then choose Existing email account .

3. Enter your full name, your email address (your UNI@columbia.edu) and your UNI password. Choose Continue.

4. Your information should be partially filled in from the previous step. Unless:

  • Put your full name in that Your name Box.
  • Enter your UNI@columbia.edu in that E-Mail-Addresse Box.
  • Enter your UNI password in password Box.

Some or all of these fields will need to be reconfigured to match the following:

  • Incoming
    • protocol -IMAP
    • Server-Hostname - imap.gmail.com
    • port - 993
    • SSL - SSL/TLS
    • Authentication - OAuth2
    • Username - Your UNI@columbia.edu
  • Outgoing
    • protocol - SMTP
    • Server-Hostname - smtp.gmail.com
    • port - 587
    • SSL - STARTTLS
    • Authentication - OAuth2
    • Username - Your UNI@columbia.edu

Click on Test again . Some options may not appear until you click Retest. You may have to enter everything you can, click Retest again, then confirm and update all fields.

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click Done.

Mozilla Thunderbird for Mac

Last updated: January 2021

Note: If you are using OAuth2 authentication, you do not need to use a device password. This was tested in Thunderbird version 78.4.0.

Some of these steps may differ from what you will learn if you are using an older version of Thunderbird. You can download the latest version on Mozilla's side .

1. Open Thunderbird and click on file in the menu. Choose New , then choose Existing email account .

2. Enter your full name, your UNI@columbia.edu- e-mail address and your UNI password. click Continue

3. Your information should be partially filled in from the previous step. Unless:

  • Put your full name in that Your name Box.
  • Enter your UNI@columbia.edu in that E-Mail-Addresse Box.
  • Enter your UNI password in password Box.

Some or all of these fields will need to be reconfigured to match the following:

  • Incoming server: IMAP
  • Server-Hostname: imap.gmail.com
  • Port: 993
  • SSL: SSL/TLS
  • Authentication: OAuth2
  • Outgoing server: SMTP
  • Server-Hostname: smtp.gmail.com
  • port : 587
  • SSL : STARTTLS
  • Authentication: OAuth2
  • Username : UNI@columbia.edu

Click on Test again . Some options may not appear until you click Retest. You may have to enter everything you can, click Retest again, then confirm and update all fields.

Click on create Account .

If it is successful, click Done .

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After you've set up your email client

1 Reduce load / sync time by limiting folder size

LionMail can be configured to allow unlimited messages, which works fine in the Gamil web interface, but can cause synchronization delays when using an email client. This can be reduced by setting the folder limit size to a recommended limit of less than 1,000 messages.

To set size limits for folders:

  1. Sign into your LionMail account in the Gmail web interface.

  2. Click the gear in the upper right corner and select the settings .

  3. Choose Forwarding and POP / IMAP Tab above.

  4. By doing IMAP access Section, under Folder size restrictions make sure Limit the IMAP folders so that they do not contain more than that many messages is selected, then choose the preferred limit from the drop-down menu.

two Reduce loading / syncing time by hiding folders

We recommend hiding certain folders to prevent your device from syncing GB of email.

  1. Sign into your LionMail account in the Gmail web interface.

  2. Click the gear in the upper right corner and select the settings .

  3. Choose Labels Tab above.

  4. Make sure Show in IMAP will not check for folders or labels you want to hide from your device or email client mailbox. Since archiving a message in your email client it is after Any post In LionMail, we suggest that you hide (disable) all emails.

3 Be aware of the bandwidth restrictions when synchronizing

All Google accounts, including LionMail, have limited bandwidth, and this extends to the bandwidth used for account synchronization. If you exceed the bandwidth limit, your account may be temporarily suspended. In this case, you can still log into your LionMail account via the Gmail web interface.

Google offers specific information about the bandwidth limits as well as Recommendations to avoid reaching the sync bandwidth limit .

4 Learn how actions in your email client are translated into the LionMail web interface

The standard user experience in LionMail when accessing via ActiveSync (iPad / iPhone) or IMAP (Thunderbird, Apple Mail, Outlook or Blackberry) is different than when accessing LionMail via the Gmail web app. We made one Table that compares how actions on your device or software affect your LionMail account .

Set up the Columbia Directory (LDAP) for your email client

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Configure your email client to offer UNIs and names from the Columbia Directory by adding Lightweight Directory Access Protocol (LDAP).

You may also want to establish an LDAP connection on your iPhone.

Apple-Mail

1. Click on E-mail .
2. Choose account .
3. Click on Add another account .
4. Choose Adding an LDAP Account .
5. Click on Create .

Set up an LDAP account in Apple Mail

6. Enter Columbia LDAP to the description .
7. Enter ou=Menschen,o=Columbia University,c=USA in the Suchbasis Field and ldap.columbia.edu to the Server address
8. Click on the Create Taste.

Microsoft Outlook

1. In Outlook 2016, click File, then click the Account Settings drop-down box and select Account Settings.

In Outlook 2016, click File

In Outlook 2016, click Account Settings

2. Click the Address Books tab, then click New.

Click the Address Books tab, and then click New

3. Click the radio button for Internet Directory Service (LDAP) and click Next.

Click the radio button for Internet Directory Service (LDAP) and click Next.

4. Enter ldap.columbia.edu for the server name, then select Additional Settings (you may get a pop-up message saying you need to restart Outlook for these changes to take effect). Click OK to close the box.

Enter ldap.columbia.edu as the server name and then select Additional Settings

5. You will then see a field with the option to enter search information. Click Apply and then OK.

Click Apply and then OK

6. Click on Next.

Click next.

7. Click on Finish.

Donnervogel

1. Open Thunderbird and click the three horizontal lines in the upper right corner.

2. Select from the menu Tools . Then choose directory .

3. Select from the address book file , choose New , and then select LDAP directory .

4. With the General Tab selected, enter Columbia Directory for the name and ldap.columbia.edu for the host name. click OK.

5. Quit and restart Thunderbird. The Columbia Directory will now be listed along with your personal address books.

If you want Thunderbird to look up email addresses in the Columbia Directory when you start typing an address in the To: field of a new message:

1. Choose Options from the Tools menu. (Note: On the Macintosh, select Settings from the Thunderbird menu.)
2. Choose composition . Check the Directory server Option in the Addressing section and select Columbia Directory from the drop down menu. click OK.

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