Home Purchased Zoom


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Account type

Base account
  • Meeting time is limited to 40 minutes.
  • Create a free basic account by signing in to columbiauniversity.zoom.us.
  • Note: You must create a basic account before you can request an updated account or an event license.
Pro account
  • Unlimited meeting time for up to 300 participants.
Purchase with a chart string:

You're welcome Submit a ticket to request an upgrade to a Pro account for the license period May 1, 2020–30. June 2021:

  • Columbia faculty, staff, and researchers with UNIs can upgrade to a Pro account after receiving permission from their department head or manager; CUIT will bill your school or department for the $ 15 annual fee for Zoom.
  • Faculty and staff can sponsor a student for a Pro account for $ 15 / year.
Purchase with credit card:

To purchase a Pro account on your own, you can upgrade your account with a credit card ($ 15 fee). Please make sure that you have created a basic account at http://columbiauniversity.zoom.us/ first.

Shared account
  • Unlimited meeting time for up to 300 participants.
  • Available for $ 15 / year (May 1, 2020– April 30, 2021 license period).
  • Must be associated with a Columbia-owned group email address. Request a group email address ('mailing list').
  • Once you have a group email address, present a card to request a joint account.

HIPAA compliant zoom for non-CUIMC partners

Columbia University has a BAA with Zoom and can provide you with a HIPAA Compliant Zoom account if you work with sensitive data. These accounts are HIPAA, PIPEDA, and PHIPA compliant.

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Request an account

  • If you don't already have a Columbia Zoom account, you can create your HIPAA Compliant Zoom account at http://columbiasecure.zoom.us/
  • If you already have a Columbia Zoom account, sign in http://columbiasecure.zoom.us/ and click Switch to the new account and follow the steps to email to confirm the switch.
  • IMPORTANT : Once your account has been converted to the HIPAA Compliant Account, you will lose your previous Zoom Cloud recordings and you will NOT be able to revert to the default account. Download these recordings if you want to save them.
  • HIPAA compliance can apply to Pro, Shared or Event licenses.
  • There are no additional charges for HIPAA compliant accounts. The standard prices apply.

HIPAA compliant settings

  1. The Encryption required for third-party endpoints (H323 / SIP) The setting will be enabled for all members of your account.
  2. Cloud recording will be deactivated.
  3. Device / user information in logging and reporting is removed.
  4. Encrypted chat is activated. Please note, if the chat has been deactivated, please Submit an application to have it activated.

For more information, see the official CUIMC Privacy Office / HIPAA compliance guidelines.

Encrypted chat settings

  1. Text messages are encrypted.
  2. Offline messages are only available after all parties have received one Key exchange .
  3. Screen recording is disabled.
  4. Sending images is disabled.

Event licenses

If you have a one-off event that needs a large room or webinar, CUIT can temporarily provide one on a reservation basis (subject to availability).

If you need a permanent license, please read the Webinar pricing details right. *NOTE* It can take several business days to obtain a permanent license from Zoom.

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Webinar license

Webinar prices

Up to 3,000
$ 3,400 / year
Present a card for details
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Large room license

Prices for large rooms

$ 300 / year
$ 540 / year
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The CUIT Zoom team conducts weekly live training sessions and Q&A consultation hours. Registration is not required, but you must Sign in to your Columbia Zoom account with your UNI and your password before joining.

Click below to participate in Zoom's weekly office hours:

Recorded training

In your spare time, train for Zoom by using our 52 minute recorded session .

A PDF copy of the Zoom training slides and an FAQ list are also available.

Update to the latest version of Zoom CUIT Zoom Update-Archiv Archive

How do I...

Basic instructions

Sign in First steps Schedule a meeting Share a meeting Audio-Setup Video-Setup Share screen

Instructions for advanced users

Extended sharing Whiteboard Attendees Chat recording Breakout rooms Survey

Instruction manuals

Using Zoom in Canvas Tips and Strategies for Online Synchronous Classroom Planning: Online Classroom Strategies to Engage Students in Live Online Classes

Security and privacy

Worried about unruly attendees intentionally (or unintentionally) disrupting your session or the privacy of your Zoom meeting? You can protect your virtual space by using some of the zoom controls on the right.

Please see the university's teleworking policy for more information.

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Recommended best practices

... when planning a meeting

  • Generate meeting ID automatically - Unique meeting IDs expire 30 days after the meeting and provide protection if a meeting ID is accidentally disclosed to a public audience. (Do not use your personal meeting ID)
  • Meeting password required - Passwords should not be passed on outside of the intended participants. This has been enabled by default at Columbia since April 3, 2020.
  • Activate the waiting room - Review participants before admitting them to the meeting. For large courses or conferences, consider assigning this job to a co-moderator.

... during a meeting

  • Mute all - As a host, you can mute everyone in the participant window. You can also prevent attendees from unmuting themselves and instead ask them to use chat for questions. For large courses or conferences, consider assigning this job to a co-moderator.
  • Lock meeting - This prevents all new attendees from joining a meeting.
  • Set screen sharing to host only - Under 'Advanced Sharing' you prevent other people in the meeting from sharing. As a host, you can still give individuals permission to share in the attendee area.
  • Allow attendees to chat with the host only - Available in the chat area, you can block the chat on host or public and host.
  • Deactivate annotation - If you share content, deactivate the participant annotation using the More option.
  • Deactivate whiteboard for participants other than the host

... when recording a meeting

  • How to record and save a meeting in the cloud.
  • Sensitive information should not be recorded, entered in a meeting description, or any other text field that Zoom may save.
  • Always advise attendees that they will be recorded.
  • Record active speaker with split screen, not gallery view showing all parts
  • Spotlight video to connect the active speaker with the moderator and to remove the check mark next to “Show participant names in the recording”.
  • Note that all cloud recordings are a 30 day retention policy . Please check alternatives to permanent storage.

... when hosting a webinar

CUIT made several lists to help make your webinar a success:

  • Webinar functions
  • Webinar Best Practices
  • Webinar recommendations and checklist

Virtual backgrounds

The Office of Communications & Public Affairs has compiled over 40 images from all over Colombia that you can use as a backdrop for virtual meetings.

  1. Navigate to the Columbia Photo Library.
  2. Choose View photos and log in with your UNI.
  3. Art Zoom in the search bar.
  4. Download your favorite picture.
  5. Open the Zoom app and click your picture in the top right corner. Choose the settings .
  6. Choose Virtual background .
  7. Press the + choose add a picture .
  8. Upload and select your new Columbia virtual background!
Some great options from the Columbia Photo Library

Technical zoom requirements

System requirements

  • An Internet connection - broadband wired or wireless (3G or 4G / LTE)
  • Loudspeaker and microphone - integrated or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - integrated or USB plug-in
  • Or an HD camera or HD camcorder with a video capture card

Supported Operating Systems

  • macOS X with macOS 10.7 or higher
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or higher
  • Windows XP with SP3 or higher
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported browsers

  • Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
  • Mac: Safari 7+, Firefox 27+, Chrome 30+
  • Linux: Firefox 27+, Chrome 30+

Bandwidth requirements

The bandwidth used by Zoom is optimized for the best experience based on the network of attendees. It automatically adapts to 3G, WiFi or wired environments.

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Recommended bandwidth for meetings and webinar panelists:

  • For 1: 1 video calls:
    • 600 kbps (up / down) for high quality videos
    • 1.2 Mbps (up / down) for 720p HD video
    • Reception of 1080p HD video requires 1.8 Mbps (up / down)
    • Sending 1080p HD video requires 1.8 Mbps (up / down)
  • For group video calls:
    • 800kbps / 1.0Mbps (up / down) for high quality videos
    • For gallery view and / or 720p HD video: 1.5 Mbit / s / 1.5 Mbit / s (up / down)
    • Reception of 1080p HD video requires 2.5 Mbit / s (up / down)
    • Sending 1080p HD video requires 3.0 Mbps (up / down)
  • Screen sharing only (no video thumbnail): 50-75 kbps
  • For screen sharing with video thumbnail: 50-150kbps
  • For audio VoiP: 60-80kbps
  • For zoom phone: 60-100kbps

Recommended bandwidth for webinar attendees:

  • For 1: 1 video calls: 600 Kbps (Down) for high quality video and 1.2 Mbps (Down) for HD video
  • Screen sharing only (no video thumbnail): 50-75 kbps (down)
  • For screen sharing with video thumbnail: 50-150kbps (down)
  • For audio VoiP: 60-80kbps (down)

Complementary CUIT services

CourseWorks (canvas)

Sign in to CourseWorks

Video hosting and streaming

Log in to Panopto

Live polls and quizzes

Log in to survey anywhere

Get help

Paper airplane iconSubmit a ticket to the CUIT Service Desk Envelope iconE-Mail an askcuit@columbia.edu Telephone square iconCall the CUIT Service Desk

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